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Refund Policy

Last updated: June 23, 2026

Nova AI Studio offers a 30-day money-back guarantee. If you are not satisfied with your purchase, you can request a full refund within 30 days of your order date.

How to request a refund

Refunds are processed by our payment provider, Paddle, which is the Merchant of Record for our orders. To request a refund:

  • Visit paddle.net and look up your order using the email used at checkout, or
  • Contact us through the Contact page on this site and we will help you with the request.

What is covered

The 30-day money-back guarantee covers monthly subscription plans and one-time setup purchases. For ongoing subscriptions, you can cancel at any time from your Billing page; cancellation takes effect at the end of the current billing period.

Questions

If you have questions about a charge or a refund, contact us through the Contact page on this site.