Refund Policy
Last updated: June 23, 2026
Nova AI Studio offers a 30-day money-back guarantee. If you are not satisfied with your purchase, you can request a full refund within 30 days of your order date.
How to request a refund
Refunds are processed by our payment provider, Paddle, which is the Merchant of Record for our orders. To request a refund:
- Visit paddle.net and look up your order using the email used at checkout, or
- Contact us through the Contact page on this site and we will help you with the request.
What is covered
The 30-day money-back guarantee covers monthly subscription plans and one-time setup purchases. For ongoing subscriptions, you can cancel at any time from your Billing page; cancellation takes effect at the end of the current billing period.
Questions
If you have questions about a charge or a refund, contact us through the Contact page on this site.